As part of Mercedes-Benz on-going commitment to providing you the best customer service, Mercedes-Benz wants to keep you informed about any applicable US recall campaign that may include your US vehicle.

This resource is always available to you. Simply enter your 17-digit US-based Vehicle Identification Number (VIN) below to see the most complete and up-to-date information on current or previous recalls. This tool will not work for non-US VINs.
 

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Appointment Information

Service Information

Mercedes-Benzof Rochester

4296 West Henrietta Road
Directions Rochester, NY 14623

  • Sales: (585) 598-9364
  • Service: (585) 424-4740
  • Parts: (585) 487-4075

Hours

  • Monday 7:00am - 5:00pm
  • Tuesday 7:00am - 5:00pm
  • Wednesday 7:00am - 5:00pm
  • Thursday 7:00am - 5:00pm
  • Friday 7:00am - 5:00pm
  • Saturday Closed
  • Sunday Closed