Beyond the assurance of a painstaking certification process and 24-hour Roadside Assistance, every Certified Pre-Owned Mercedes-Benz now comes with industry-leading coverage: an unlimited-mileage warranty for one year that can be extended for up to two additional years. No matter what your odometer reads, your confidence will know no bounds.
Service is great thanks to Adam. He kept me informed with the progress and responded to my questions within minutes. Many thanks to Shannon. She picked up my car from my home and returned it when service was completed.Due to my family struggles she made this happen. Couldn’t ask for better service…
Marty was awesome. As an out of town buyer, Marty asked all the right questions and answered mine over a 2-3 day period. We drove nearly 2 hours on a Friday afternoon and within 2 hours of arriving at the dealership, we were on our way home with our first Mercedes Benz (GLE450) and couldn’t be happier with the purchase.
I took my vehicle in for a “check engine light “that came on and I was due for my yearly maintenance. I was going to be out of town the following week but didn’t want to drive the car with the check engine light on. I dropped the car off on Friday with the knowledge that it would not be taken care of until the following week. I dropped the car off and to my surprise everything was taken care of on Friday and went back to the dealership to pick up the car. It was so nice to ... Read More DealerRater - Apr 18, 2025
They have always taken care of me and 7 or 8 cars I've owned
I had an amazing experience. All my needs were met and I am very happy!
Very efficient and exceptional ,highly recommended , everything was done with the timely fashion and precision !
ALL good. My service advisor was prepped and waiting for me and made check in easy. Service took 1/2 hour less time than quoted. Waiting area decent. Shannon noticed me waiting and stopped to chat. My G63 was clean and working perfectly after the service.
EVERY STAFF MEMBER KNOWS THEIR JOB AND GOES OVERBOARD TO MEET YOU NEEDS EFFICIENTLY AND ONE LEARN HOW TO DO NEW THINGS! PLUS THEY HAVE DOING THIS FOR YEARS…KEEP UP THE SUPERB JOB.
I purchased-my car just 5 days ago. Since day one, I have experienced ongoing issues, including a glitchy and slow screen, a malfunctioning mirror switch, and now the check engine light has come on. At NO point should these problems be occurring, especially with a vehicle I just purchased. This situation has been a huge inconvenience and has completely overshadowed what should have been an exciting and positive experience
Very responsive to issues with the vehicle and attention to detail to get it all sort out in a visit.
Over the years, the team at Mercedes-Benz of Rochester have developed a close bond with our community, providing customers with high-quality vehicles that combine luxury and performance. We have had the pleasure of being able to form many relationships over the years with members of our local community.
If you are looking for a luxurious vehicle, our dealership may be the perfect location for you!
The majority of our customers immediately notice the sparkling exterior style of our new Mercedes-Benz models. These vehicles are all built for perfection, combining a powerful engine with an aerodynamic, and stylish exterior design.
If you are looking for something a little more budget-friendly, we also have a large selection of pre-owned vehicles. They are held to the same quality standards as our new inventory and will provide just as much of an exquisite driving experience as our new models.
No matter which inventory you choose from, our team would be more than happy to help you set up a test drive.
Once you have chosen the perfect vehicle, our financing team will be happy to provide you with information about the financial specifics of the vehicle. They can crunch the numbers with you, show you the differences between leasing and taking out a loan, and help you with any additional financial information you may need.
If you are in need of repairs, our service team would be more than happy to assist you efficiently and quickly. Whether it is a simple checkup, or you need extensive repairs, our team is here to ensure that you are taken care of.
If you would like to learn more about our selection, set up a test drive, or are ready to pursue financing, we would be more than happy to help you. Stop by our dealership in Rochester, NY, and we will help you find your dream vehicle.
