Service Center

Exceptional Automotive Service in Rochester, NY

Looking for high-quality service and repairs, performed by certified technicians, for your Mercedes-Benz model? Look no further than Mercedes-Benz of Rochester. Our service technicians are highly trained in all things Mercedes-Benz, and with years of experience working with these luxurious vehicles, each member of our team is fully capable of providing exceptional service every time you visit us. By bringing your model in for regular maintenance, you will keep your vehicle in excellent condition, ensuring that you get the best ownership experience possible.

If you have noticed issues with your Mercedes-Benz model’s performance, make an appointment with our team as soon as possible. Whether you need a minor service, such as an oil change or tire rotation, or your model needs a major repair or replacement, you can feel confident that your vehicle is in good hands here at Mercedes-Benz of Rochester. If you have a Mercedes-Benz Sprinter van that needs service, we have a dedicated Sprinter service advisor and technicians on staff who will be happy to help. It’s easy and convenient to make an appointment on our website, and we offer the following premium amenities that will make your experience at our dealership unlike any other:

  • Our two-lane service drive-through is covered to keep you out of inclement weather when you drop off your vehicle.
  • You can borrow a dedicated Mercedes-Benz loaner car or Sprinter van to drive around town while your model is being serviced (available for scheduled appointments only).
  • We offer complimentary gourmet coffee, snacks and fruit to enjoy while you wait at our dealership.
  • We have a car wash on our property, and staff members will clean your vehicle and refill its fluids before you pick it up.
  • Your vehicle will be pulled up to the front door when you’re ready to pick it up.
  • We also offer complimentary concierge service, and we will happily pick up your car (from areas surrounding Rochester from Buffalo to Syracuse), service it and return it to your home or office. It’s simple and stress-free.

Just looking for a part for your Mercedes-Benz? All you have to do is place an online order and pick up your part here at our dealership. And if you don’t want to install it yourself, our technicians will be happy to take care of it for you. They’ll also help you choose the right tires for your vehicle, if your current set needs to be replaced. Ready to make your next appointment? Just click the button below.

If you have any questions about your Mercedes-Benz model’s maintenance, we’re happy to help. Contact us today or stop by our dealership at 4296 West Henrietta Road, Rochester, NY 14623. We look forward to serving our customers near Syracuse and Buffalo.